Hire your customer ops team.
Gisti listens to every customer voice across your product and turns it into a ranked, evidence-backed list of opportunities — with an agent to explore, validate, and act on each one. Next up: routing the fix itself — an ops report, a product judgement, or a ready-to-review pull request.
See what’s live today“Delivery used to take two days, now it’s five — I’m switching.”
“Search never finds what I mean — I get unrelated results.”
“The app crashes every time I tap checkout on iOS.”
“The app crashes every time I tap checkout on iOS.”
From customer voice to the right action.
Connect the places your customers already talk. Today, Gisti listens and turns every voice into a ranked, evidence-backed opportunity. Next, it routes the action itself to the team that owns it — drafted as the artifact they already work in.
How every voice becomes a ranked opportunity
Crashes and small, well-scoped bugs will come back as a ready-to-review PR with the customer quote in the description.
Operational gripes — delivery speed, fulfilment, uptime — will arrive as a briefed report for the team that owns the fix.
Bigger calls like search relevance will arrive as a judgement report: the evidence, the trade-offs, and a recommendation.
Today: voices in, ranked opportunities out — with the evidence attached. Next: the action itself, delivered to the team that owns it.
Here’s exactly where we are.
We’re moving fast toward one north star — every customer voice routed to the right action, automatically. This is how far we’ve come, and what ships next.
The next thing to build, already holding the receipts.
Every opportunity arrives ranked and sourced to the customer voices behind it — so when someone asks “why this?”, the answer is already attached.
You open Gisti to a ranked list of what to build next — with the receipts attached, not a backlog to sort.
Ranked by impact
Every opportunity carries a transparent impact score — open it and see the weighting behind the rank, not a vibes-ordered backlog.
Every opportunity is sourced
Each one links straight back to the raw customer voices behind it. No black box, no “the model said so.”
Acted on, not just read
Merge, split and re-score with the agent, then push to Linear with the evidence attached. Routing the fix itself — PRs and reports — is what we’re building next.
Product leaders, heard.
How AI-native product teams use Gisti to turn customer voice into the next thing they ship.
