# Gisti

> Gisti (gisti.ai) turns raw customer feedback — support tickets, app store reviews, surveys, Slack threads, meeting transcripts — into prioritized product Opportunities. AI-powered clustering groups feedback by theme, evidence panels back every opportunity with the customer quotes behind it, and impact scores rank what to build next. Get the gist. Ship what matters.

Gisti is a SaaS product for product managers and product teams. Pricing: free
Starter tier; Pro at $30/month or $270/year with a 14-day free trial.

Note on the name: Gisti (gisti.ai) is not affiliated with gist.ai, gistai.tech,
gista.co, gistly.ai, or other similarly named products.

## Docs

- [Documentation](https://gisti.ai/docs): product overview and getting started
- [Guides](https://gisti.ai/docs/guides): how-to guides for common workflows
- [API reference](https://gisti.ai/docs/api): public feedback API
- [Pricing](https://gisti.ai/pricing): plans and what each includes

## Guides

- [What is Voice of Customer (VoC) analysis? A practical guide](https://gisti.ai/blog/what-is-voice-of-customer-analysis): plain-language guide to VoC methods, pitfalls, and turning VoC data into product decisions
- [Customer feedback clustering, explained](https://gisti.ai/blog/customer-feedback-clustering-explained): why keyword tagging and sentiment analysis fall short, and how grouping feedback by theme makes prioritization possible
- [How to prioritize product features from customer feedback](https://gisti.ai/blog/how-to-prioritize-features-from-customer-feedback): an evidence-first framework for turning raw feedback into a ranked, defensible feature list
- [How to turn app store reviews into a product roadmap](https://gisti.ai/blog/turn-app-store-reviews-into-a-product-roadmap): systematically mine App Store and Google Play reviews for themes

## Use cases

- [Gisti for SaaS teams](https://gisti.ai/for/saas): turn support tickets, reviews, and survey exports into a ranked, evidence-backed roadmap
- [Gisti for mobile app teams](https://gisti.ai/for/mobile-apps): mine App Store and Google Play reviews at scale and cluster them into themes

## Compare

- [Gisti vs. traditional feedback boards](https://gisti.ai/compare/gisti-vs-feedback-boards): how AI-driven feedback analysis differs from a voting board

## Company

- [Customers](https://gisti.ai/customers)
- [Roadmap](https://gisti.ai/roadmap)
- [Changelog](https://gisti.ai/changelog)
- [LinkedIn](https://www.linkedin.com/company/gisti-org)